Before opening a support ticket, please:
- Check the help page. Whether you have questions about the workouts, injuries, health concerns, etc...there's a good chance you'll find the answers there right away.
- Try an advanced search (this will search the entire site, not just the help section)
- Search the forums (it's an information goldmine!)
If you didn't find what you were looking for, we encourage you to post your questions to the forums (this is where personal support is offered).
If your question is technical in nature (e.g. problems logging in, downloading, etc...) and you didn't find an answer by doing the steps above, you can contact us and we'll be happy to help you out.